23 Innovative CRM Trends to Pay Attention to in 2023 - HubSpot …
WEBMar 31, 2022 · Here are some of our top predictions for CRM in the upcoming year, including rising CRM use from new markets, powerful features and integrations, and the impact of wider tech trends on CRM.
9 CRM trends for 2024 - CIO
WEBJan 12, 2024 · Customer relationship management (CRM) is undergoing a sea change, thanks to AI advances, expanding data capabilities, and process automation — and IT leaders are responding with new takes on...
CRM Trends 2024 | 10 Critical Trends In CRM - SelectHub
WEBAug 13, 2024 · Everyone talks about providing best-in-class customer experiences, CRM strategies and solutions, and the vital role CRM plays in catapulting companies forward as marketplace demands intensify. So how can your organization know which shiny new objects are worth pursuing?
CRM News - CX Today
WEBCX Today reports on the latest CRM news from around the globe. Read more customer experience technology news market analysis on cxtoday.com.
How The Pandemic Changed Customer Relationships - Forbes
WEBJul 27, 2021 · The pandemic quickly altered the relationship between business and customer by requiring companies to spotlight service and make do on health and safety promises.
CRM Magazine - Customer Relationship Management, Social …
WEBdestinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the future.
Transforming CRM with AI: Key Developments & Market Players
WEBApr 3, 2023 · For some time, AI has been making waves in the customer relationship management (CRM) industry, and now things are really starting to cook. By leveraging AI algorithms, modern CRM systems can...
The Biggest CRM News Items During the First Half of 2021
WEBJul 23, 2021 · This is a curated list of the biggest CRM news stories from the first half of 2021. For more on the space, including the newest product releases, funding rounds, mergers, and acquisitions, follow our popular news section.
Customer relationship management (CRM) | News, analysis, and ...
WEBGet news and analysis on customer relationship management (CRM), including software and management, analytics-driven marketing and customer experience management.
Customer relationship management (CRM) - MarTech
WEBSep 13, 2024 · MarTech is your source for CRM (customer relationship management) content. You’ll find a variety of up-to-date and authoritative resources, including the latest news, tactic-rich tutorials, and the latest data to help …